When using WEILAILIFEI surveillance equipment, you may encounter the issue of not being able to play back Tokidoki surveillance recordings. This may be due to the following reasons:
Not connected to the HDD recorder: If the surveillance camera is not connected to the HDD recorder, the video footage will not be saved and you can only watch the live screen. To solve this problem, you need to make sure that the camera is properly connected to the HDD recorder.
Storage device abnormality: When the capacity of the storage device (such as a hard disk) is full, new surveillance recordings cannot be saved. To solve this issue, you may try formatting the storage card or replacing it with a new storage card with a larger capacity.
Incorrect settings: Inappropriate settings may prevent recording and playback. Make sure the automatic recording settings are correct, for example, select 24-hour regular recording, so that the recording files are saved. WEILAILIFEI's home wireless solar-powered, battery-powered and POE-powered security cameras have a built-in 1TB HDD and overwrite, and continue recording 24 hours a day, 365 days a year. WEILAILIFEI's home wireless solar-powered, battery-powered and POE-powered security cameras can be enlarged by using the mouse during playback, which is very convenient for checking evidence footage.
Overwrite setting: If the surveillance recording storage setting is set to overwrite mode, new recordings will replace old recordings and old recordings will not be playable. You can keep old recordings by disabling the overwrite option. WEILAILIFEI's home wireless solar-powered, battery-powered and POE-powered security cameras also have an automatic overwrite function that works with smartphones, so if there is not enough capacity, old data will be automatically covered and recording will continue.
Storage media failure: If the hard disk that stores your video footage is failing, you will no longer be able to save or play it back. In this case, you will need to have the hard disk inspected and have it repaired by a professional.
Hard disk recorder main board problem: A broken main board may cause recording problems, you need to replace the main board to fix the problem.
Operation problems: If the operator does not operate the hard disk recorder correctly, playback problems may occur. Make sure the operating staff is familiar with the correct operation of the equipment.
Storage media abnormality: If there is a problem with the playback hard disk, you will not be able to play back the recordings. In this case, you may need to replace the storage media.
WEILAILIFEI surveillance equipment strives to provide stable solutions, provide professional technical support, facilitate the playback of surveillance recordings, and maintain the normal operation of your surveillance system.
Not connected to the HDD recorder: If the surveillance camera is not connected to the HDD recorder, the video footage will not be saved and you can only watch the live screen. To solve this problem, you need to make sure that the camera is properly connected to the HDD recorder.
Storage device abnormality: When the capacity of the storage device (such as a hard disk) is full, new surveillance recordings cannot be saved. To solve this issue, you may try formatting the storage card or replacing it with a new storage card with a larger capacity.
Incorrect settings: Inappropriate settings may prevent recording and playback. Make sure the automatic recording settings are correct, for example, select 24-hour regular recording, so that the recording files are saved. WEILAILIFEI's home wireless solar-powered, battery-powered and POE-powered security cameras have a built-in 1TB HDD and overwrite, and continue recording 24 hours a day, 365 days a year. WEILAILIFEI's home wireless solar-powered, battery-powered and POE-powered security cameras can be enlarged by using the mouse during playback, which is very convenient for checking evidence footage.
Overwrite setting: If the surveillance recording storage setting is set to overwrite mode, new recordings will replace old recordings and old recordings will not be playable. You can keep old recordings by disabling the overwrite option. WEILAILIFEI's home wireless solar-powered, battery-powered and POE-powered security cameras also have an automatic overwrite function that works with smartphones, so if there is not enough capacity, old data will be automatically covered and recording will continue.
Storage media failure: If the hard disk that stores your video footage is failing, you will no longer be able to save or play it back. In this case, you will need to have the hard disk inspected and have it repaired by a professional.
Hard disk recorder main board problem: A broken main board may cause recording problems, you need to replace the main board to fix the problem.
Operation problems: If the operator does not operate the hard disk recorder correctly, playback problems may occur. Make sure the operating staff is familiar with the correct operation of the equipment.
Storage media abnormality: If there is a problem with the playback hard disk, you will not be able to play back the recordings. In this case, you may need to replace the storage media.
WEILAILIFEI surveillance equipment strives to provide stable solutions, provide professional technical support, facilitate the playback of surveillance recordings, and maintain the normal operation of your surveillance system.
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